Rated 4.33 / 5 from 24 reviews
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Boss Systems Boss Systems is located in the heart of Provo, Utah, and has been in the carpet cleaning/water restoration business since 1999. Since then we have grown to be the largest carpet cleaning company in Utah Valley. We have gained a loyal following here-by giving our customers the highest level of service and quality at a very reasonable price. Our method is hot water extraction, better known as steam cleaning.

This is the most recommended method as it gets your carpet and upholstery more thoroughly clean than other methods. In addition to general carpet steam cleaning, we offer a number of additional services, such as pet stain & odor removal, flood and water damage restoration, upholstery and area rug cleaning, carpet stain protection, grout & tile cleaning, and much more. Additionally, we take on commercial contract jobs.
Highlights and features
  • Carpets, Commercial, Residential, Rugs, Upholstery
Services
Carpet Cleaning
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Carpet Cleaning Put our experience, product know-how and extraordinary attention to detail to work for you in anything from general carpet cleaning, to stubborn staining, to smelly pet odor removal. We ensure you're going to get reasonably priced, complete resolutions you can depend on, each time.
Upholstery Cleaning
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Upholstery Cleaning Your furniture and upholstery symbolizes a huge investment in your home or office, and proper service and care is vital to keep it looking wonderful. Our careful process makes it possible to protect that investment.
Reviews (24)
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Terry L
Aug 10, 2022
Chans did a wonderful job, I felt like he went the extra mile to make sure that we were happy. Thank you so much.
Sherrie B
Aug 10, 2022
Dear Boss Systems, I think you do outstanding cleaning and have always been 100% satisfied with your work. I have been using you for years both at my home and at my rentals. I have recommended you to my friends and neighbors, too. You have gone above and beyond the call of duty to provide excellent customer service on this one. Thanks a million!
Shirley M
Aug 10, 2022
Thank you so much for surprising me! It was all done! I didn't think it could be done! It looks great. Thanks again.
Kay Lynne Allen
Aug 13, 2021
You should really teach your drivers not to block other people's cars so they can't get to work! Be respectful of your customer's neighbors because it's extremely unprofessional.
April Wilson Perry
Jul 10, 2021
They have been cleaning our carpets for a few years now, and we love Boss Systems! They are prompt, thorough, fairly priced, and great to have In our home. Thank you, thank you!
John M.
Jul 07, 2021
I would not really recommend boss company they are scammers. They told me they were going to put a pee treatment on my carpet because I have 2 dogs. But didn't see no change. They told me it might not work but the pee they put it all over the carpet while it was only one spot. I can't believe it. There was a change on my carpet due to it being dirty that's why I give them 4 stars but not really recommend on pee treatment no no no.
Karen Abbott Parker
Dec 05, 2020
They are very professional. I have used Boss for 6 years now at the apartments I manage and my carpets have lasted for years. They are great with high traffic areas. I have used boss in my home. I never have to worry because the carpets always come out beautiful. Thank you Boss. Karen The Huntington
Jody M.
Nov 12, 2020
I cannot believe how great my basement carpet looks after Boss' cleaning. Its 17 years old downstairs and constant use by kids and toddlers means years of wear and spills and looked so bad I planned to replace it, but didn't have time with covid delays before kids came to stay. Now carpet looks great again. Thanks Boss!
Noreen L.
Sep 29, 2020
They got stains out that I didn't think could come out. Excellent price and superb service! Our carpets and area rugs looked new!
David G.
Aug 14, 2020
We recently had our carpet stretched and cleaned. The before/after difference is amazing. So glad I made the appt to get this work done in the first place, as it is back to being taut and clean. Renaldo did a terrific job. Very professional and effective service. Thank you! I'll be a repeat customer for sure.
Lisa M.
Jul 07, 2020
My dog had a bad night, apparently had eaten something she wasn't supposed to, and got terribly sick. all over our carpet. We needed someone to come out ASAP. BOSS was great! They came out, cleaned the disaster spots and left no sign (or smell) that anything ever happened. The guy that came is Chance, and he came the first time we used Boss. Chance is courtesy, helpful and fast! I would totally recommend him! They were great!
Jeannie W.
Jun 26, 2020
Although I have a firm rule that never allows food over my lovely oriental rug, I gave into my 99 year old father-in-law's request for a glass of grape juice, falsely reasoning that he had never spilled anything before. You know where this is going: my great horror at the purple stain which had already been there one day when I discovered it.

Boss came running to the rescue within two hours and I'm so happy to report that not a trace of that stain remains. THESE guys are heroes forever in my book. I'm going to be relieved every time I look at that carpet.
Shiloah J.
Jan 01, 2020
Fantastic service, great prices! I've used these guys four times now and they're always on time and fair on their bid. Their work is excellent! They were able to get the oddest stains out of my couch, linen fabric chair and carpets. I would totally recommend these people!
Bonnie J.
Aug 15, 2019
We always use Boss Systems to clean our carpets! We've also have them stretch carpet and clean tile and they do a great job. Our technician is always friendly, works quickly, gets out stains and takes care of everything we need. The prices are very reasonable compared to others.
D. T.
Jul 29, 2019
Thanks for the great tile / grout cleaning by BOSS Provo -- they did a nice job and did it quickly -- their machine was much better than one we could have rented or even bought for this larger job -- THANKS --
Veronica C.
Mar 16, 2019
I've worked with Boss Systems for years now! I used to be a property manager of a very large apartment complex in Provo, UT and I used Boss Systems for all our carpet cleanings at move ins and move outs.or when ever we had any type of flood. I now use them for my personal home and have always loved working with them. They are quick to help and respond and their quality of care is what I need and expect. : I would highly recommend.
Gordon Williamson
Feb 04, 2019
They always do such a great job at the Ridge Cottonwood with a great dependable service, and an attitude to match! We appreciate them so much!
Danny R.
Apr 23, 2018
I was charged nearly twice the estimated amount, including line items for cleaning flooring that doesn't exist at my place. When I called the office they told me tough luck.
Bobby J.
May 19, 2017
Though I can't say how they did with the carpet, I can review everything leading up to the cleaning. I initially scheduled them to come on a Tuesday but had to reschedule for the next day, so I called their office and they rescheduled the appointment for me, no problem. Unfortunately, they forgot to change the schedule so I had cleaners on Tuesday trying to find my house, I had to tell them I rescheduled for Wednesday and they said that was fine.

All of this was understandable. The Wednesday appointment was set for sometime between 11am-1pm but they didn't get there until 2pm since they were running late. That was inconvenient but understandable I guess. I paid their minimum amount of $75 (I only had two small rooms to clean) and asked the cleaner if he could lock up once he was done and that was that. In conclusion, they seem friendly but definitely not perfect.
Angela F.
May 09, 2017
They are excellent carpet cleaners. They have the correct equipment to get the job done right. Their machines are powerful and they get stains out. Their results are impressive. I also like their employees who are kind and hardworking. They are on time to their appointments.
Sarah Skinner
Jan 22, 2017
Terrible service. We had an appointment set from 3-5 pm and had all our furniture already moved for it. We waited till 6 and finally had to leave cause we had prior engagements set. We got a call at 6:30 that the guys was finally finishing up elsewhere and on his way. He should have called sooner to at least let us know cause then we could have rescheduled our other appointments.

Now we have to move our furniture back and move it all over again to call someone more reliable. We are extremely upset about this and would not recommend this carpet cleaning place to anyone.
Shauna L.
Mar 25, 2016
Okay, I'm cheap. My living room carpet is about 30 years old and I didn't want to spend my remodel budget new carpets. I set an appointment with Boss Systems after getting a raving recommendation for them from a neighbor. And that's in spite of a previous poor review on Yelp. Calling them was one of my BEST decisions, ever! Jeremy Randall, one of their top technicians, did a thorough inspection on the condition of my carpets, gave his honest, no-pressure but expert recommendations, and then got to work.

Crazy to say, but these 30-year old carpets look new again! Jeremy and his crew were meticulous, courteous, and thorough. The results FAR exceeded my expectations! My only regret is not getting before and after photos.because no one will believe these carpets aren't new!
Lloyd Y.
Dec 18, 2015
Working with Alan an his crew has been a pleasure. Nice Fleet, professional, an competitive prices
Spencer Hutchings
Jan 30, 2014
Great service. The carpets looked great after Bryce got done with them. Very timely and professional.