Rated 5 / 5 from 22 reviews
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Diamond Carpet Care We are one of the Best Carpet cleaning companies in Orange. Home, Office, Restaurants and commercial carpet cleaning. Upholstery cleaning. Tile & Grout Cleaning, Including showers and tubs. (SOAP SCUM Removal)
Services
Carpet Cleaning
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Carpet Cleaning We have true steam cleaning 235 deg Safe product for your family.
People
Bill Masters
Bill Masters
Owner
Retired Firefighter OCFD
Carpet cleaning business 22 years in Orange CA
Lives in East Orange
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Reviews (22)
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Heidi Nanigian
Aug 10, 2022
I have been using Diamond Carpet Care for over 10 years and have always been happy with their service.They do an excellent job cleaning not only my carpets but my sofas and patio furniture as well. The customer service is great from the owner Bill when I call as well as the workers that have come to my house. The price is always exactly as quoted. I have recommended them to several people over the years. They are a great family owned business right here in Orange. Definitely give them a try!
Angelica L.
Aug 10, 2022
Professional, timely, and friendly. Diamond Carpet Care did a great job cleaning my designer rug quickly and thoroughly at a reasonable price (much less than it would have cost to replace the rug entirely). They explained the cleaning process and gave recommendations on further cleanings, should it be necessary. I would definitely recommend this company!
Tiffany G.
Aug 10, 2022
I am very impressed by Diamond Carpet Care. In June, I called Diamond Carpet Care for some urgent upholstery cleaning. Bill was very professional and helpful in explaining the process and services needed as well as competitively beating other companies quotes. When the technician prepared the bill, the quote he gave over the phone was higher then what I was charged. Hoorah as I am always needing to save a few $$$ here and there. Andrew, the technician, was super nice and did an awesome job!

So I needed my couches cleaned again and but this time I needed the carpet as well. I called Bill and he gave me the same price as last time for the couches and quoted me an affordable estimate for the carpet cleaning with pet treatment. We have a new puppy and I knew that this job was more than our Little Green carpet cleaner could handle. Andrew came out again, treated the soiled areas and washed the carpets.

We were pretty happy until a couple hours later the smell of the area where the puppy had soiled started to come back. Overnight the smell because stronger and stronger. My husband called and Bill came out the next day to treat this stubborn stain free of charge! A very good company all around to do business with. Thanks.
Janet D.
Aug 10, 2022
I have used a few carpet companies and none of them were as good as Diamond Carpet Care. I called them for a party I was hosting and needed immediate cleaning. I reached out to the owner and he said he could come out and give an estimate and if I agreed to the quote, he would fit me in the same week! When he looked over the quote and gave me the total damage I was in shock over how low it was!

I mean...how is it even possible that his rates are this competitive?! I thought there was a catch somewhere but after the job I was shocked how clean the carpets were! Some of the stains the companies before weren't able to get out. He also found a leak (totally out of the scope of his work) that needed repair in the house! He's just a good guy. We will definitely use them again.
Robert D.
Aug 10, 2022
We had such a good experience with Diamond Carpet Cleaning when they last cleaned our carpet in 2011 that we didn't hesitate to contract their services again in 2016. Bill, the owner, made a special accommodation to meet a stringent time requirement and was wonderful to charge a most reasonable, even generous price for his services. Diamond's technician, Daniel, arrive on time, was extremely diligent and very pleasant to deal with. We would not hesitate to use Diamond again or to recommend them to others.
Anderson L.
Aug 10, 2022
Bill was very fair and honest, and provided excellent service. I had a 40 oz beer explode in my car, and it soiled the rear carpet horribly. Bill took the smell out, and did it quickly without any hassle. I'd recommend Bill - family owned and operated, top notch service.
Val H.
Aug 10, 2022
I have used Diamond Carpet Care 2x this year and so far I have been very satisfied with their service. I have a home full of kids who can't help spilling drinks, running around with dirty shoes, dropping food all over the place, and not to mention the husband ! Anyways -they do a great job at getting the stains out and I never see the stains re-appearing. Both times they were either on time or early which is also a huge plus. I will definitely be using them from now on to clean my carpets!
Amy M.
Aug 10, 2022
This is my 2nd time using Diamond Carpet Care in the last 2 years. I really like Bill- hes friendly and professional. I had a little problem nailing down the time of service and while he ran a little late- Austin the technician was friendly and wonderful to deal with. He did a great job on my carpets and sofa. I would recommend Diamond to others.
Jason M.
Aug 10, 2022
This company did a great job! Very professional great customer service, and the carpet looks and is very clean, smells great he was fast this company is awesome in general...
Kenny McCann
Aug 10, 2022
They did a great of cleaning 2 floors worth of well worn carpets. They got dirty the next day but they came out for free to clean it up. These guys do great work and have a good work ethic. Keep it up!
Richard Laughery
Aug 10, 2022
Great service! We've had our carpets cleaned by Diamond Carpet Care twice a year for quite some time now. They do a great job and always leave our carpets looking and smelling clean. Highly recommend.
Nichol Forbes
Aug 10, 2022
Very professional and extremely easy to schedule an appointment with. Always on time and they go above and beyond with their services. They always call after to make sure we had a good experience. 100% recommended Diamond Carpet Care and Bill.
Bridget Steffensen
Jun 19, 2021
I have been using Diamond care for many many years. I've referred them out to various friends and clients and family. We are more than pleased. Joe just cleaned our carpets and he was absolutely amazing. Our carpets are beautiful and cleaner than ever. Thank you for sending him over. He truly was wonderful polite professional and every good where you could think of. I've had my carpets for over 20 years and you would never know it. I've kept them clean every year and used diamond care and they have truly made a difference.
Ayumi T.
Feb 19, 2020
Bill and his assistant did a fantastic job cleaning our rug and carpet. Honest, friendly, and great price! Highly recommend for a trusted carpet cleaner that uses real steam cleaning process for your regular carpet service.
Heidi Nanigian
Jan 11, 2020
I have been using Diamond Carpet Care for over 10 years and have always been happy with their service. They do an excellent job cleaning not only my carpets but my sofas and patio furniture as well. The customer service is great from the owner Bill when I call as well as the workers that have come to my house. The price is always exactly as quoted. I have recommended them to several people over the years. They are a great family owned business right here in Orange. Definitely give them a try!
Nichol Forbes
Dec 03, 2019
Very professional and extremely easy to schedule an appointment with. Always on time and they go above and beyond with their services. They always call after to make sure we had a good experience. 100% recommended Diamond Carpet Care and Bill.
Richard Laughery
Jul 26, 2019
Great service! We've had our carpets cleaned by Diamond Carpet Care twice a year for quite some time now. They do a great job and always leave our carpets looking and smelling clean. Highly recommend.
Mary Eckels
Jun 23, 2019
I have used Diamond Carpet Care for several years to clean my carpets and area rugs. They do a fantastic job and I would highly recommend them. Honest and reliable. Would not think of using anyone else but them.
Kenny McCann
Apr 01, 2019
They did a great of cleaning 2 floors worth of well worn carpets. They got dirty the next day but they came out for free to clean it up. These guys do great work and have a good work ethic. Keep it up!
Patti Brown
Feb 22, 2015
Bill has cleaned carpet for all of my Property Mgmt Accounts and is the BEST in OC! If he says he can do it, he can! We have had two of our personal homes carpets cleaned and LOVE Bill's work. We would recommend his company to anyone.
Steve Shambeck
Jul 16, 2014
Diamond Carpet Care cleaned our carpets today. We were ready to rip them out but decided to give Bill and his crew a chance first. Glad we did! They did a great job and got out stains we assumed could never be removed. Thanks guys!
Julia L.
Dec 24, 2013
I called last week to get an estimate, and spoke with Bill. He asked me a couple of questions, and then gave me an estimate to clean my employer's marble/tile kitchen floor, which was exactly the amount we were charged. We then set up an appointment for the following week. Two very nice, professional guys showed up right in the time frame that they gave us (Cody and Josh).

They looked everything over and got right on the job. It was a very hot day, and they had to drag all of their equipment up and down the steep driveway. They did an excellent job & cleaned up everything when they were done. They even hand-dried the floor. The end result looked awesome! We would highly recommend this company, and will use them in the future for tile, carpeting, etc. Fullerton, CA