Miracle Clean Metairie, LA

Rated Good
Rated Good from 4 reviews
Miracle Clean is a certified firm by the IICRC, the Institute of Inspection, Cleaning, and Restoration Certification - the world's most recognized body of certification for the cleaning industry. This means we've attended special schools and passed written exams on professional cleaning procedures. We have years of experience and knowledge on the health and energy saving aspects of a clean environment, and we bring the education we receive directly to your cleaning job.

Whatever the situation you have, don't worry, we'll be familiar with it. You get the most advanced cleaning systems on the market. We've spared no expense in providing our customers with the most state-of-the-art equipment. Our systems get maximum soil removal and maximum spot removal without over-wetting or leaving a sticky residue behind.
  • Carpets
  • Residential
Contact Information
Website
Phone Number (504) 454-1705
City Metairie, LA
Zip Code 70006
Address 3100 Transcontinental Dr
Professional Associations and Certifications
  • Institute of Inspection Cleaning and Restoration Certification
Institute of Inspection Cleaning and Restoration Certification
Products and Services
We have the training and experience to clean all types of upholstery including cotton, linen, wool, rayon, nylon, polypropylene, and polyester. We can even safely clean specialty fabrics such as velvet, silk, jacquard, chenille, Haitian cotton, and more.
You're going to get the most advanced carpet cleaning available with the best equipment on the market. We have extensive experience with all types of fibers.
After Hurricane Katrina, we were able to restore dozens of rugs flooded with rainwater, rising water and sewer water.
Key People
Jason Archambault
Jason Archambault
Owner
I know you'll be happy with our service. In fact, if you aren't 100% thrilled with your cleaning experience, we'll rush back to your location at no charge to remedy the problem. If you are still unimpressed, you owe us nothing, and we honor a complete refund.
Reviews and Testimonials
Rated Good (4 of 5) from 4 reviews
  Testimonial by Ashley Crouse
Covington
I was very happy with the service and I definitely plan to have Miracle Clean come back again.
  Testimonial by Rose Bouldin
Metairie, LA
I was very pleased with the work. Jason really exerted himself and was very accommodating. I would recommend Miracle Clean to anyone.
  Testimonial by Carolyn Hensel
Metairie, LA
Jason was wonderful and very focused. The service was excellent and very thorough. I had never had my rug cleaned so good.
  Deceitful service and warranty
by Ronnie Sciotino from New Orleans, LA
May 07, 2018
Our office carpets are commercial grade and we use a Hoover Steam/Vac to clean spots and spills. We had a number of spots from spills and a new pet and the Hoover removed them all, however, several months later the spots began to reappear. I decided to have them professionally cleaned as I have done in the past. The company that I used for over 15 years was no longer in business as the owner had retired. One of my tenants used Miracle Clean so I decided to give them a try. Jason Archambault is the owner and he uses the hot water extraction method for cleaning carpets.

Mr. Archambault was shown our carpets and all the spots. I informed him that we cleaned the spots with our Hoover but they reappeared several months later. He explained that this is the result of using store bought carpet cleaners like Resolve brand which contain an enormous amount of detergent. He said that it's the detergent that remains in the carpet that begins to attract dirt and over a period of time causes the spots to gradually reappear. He commented that Resolve is one of the worse products to use due to the high amount of detergent in the product. I informed him that we used Resolve. He said that Resolve is such a bad product that when he cleans and extracts an area where it has been used it immediately foams up when the hot water is injected into it and this fills his discharge hose with foam. He added that he uses the best equipment available and that he guarantees his works.

I asked what he would do to remove the spots and he explained that he would first treat the spots with a cleaning solution and would then repeatedly inject hot water into the carpet until all the soap residue was removed and the rinse waster was clear.

Several months after our carpets were cleaned I noticed that ALL of the spots began to reappear, just as they had done when we used the Hoover. I telephoned him and he came out to look at the carpet. He immediately began to recite a half dozen possible causes and I could tell that he was attempting to wiggle his way out of his guarantee. I pointed out to him that he didn't mention any of those other causes when he accepted the job and gave his guarantee and also added that when the previous company that we used cleaned similar spots, they never reappeared.

I asked him point blank if he was going to honor his guarantee and re-clean the carpet. He said no. I then asked for a return of the money and he said no and left.

This guy is a fraud and his so-called guarantee is worthless. He got the sale but lost this customer and any referrals.
I don't recommend this business
None
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