Rated 4 / 5 from 25 reviews
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The Maids The Maids, founded in 1979, is a leading residential cleaning company in the U.S. and Canada. The Maids is a quality leader among the many cleaning companies in the industry, with more than 160 franchise owners serving over 90 major U.S. and Canadian cities. The Maids offices can be found in over 40 U.S. states and three Canadian provinces. The Maids is the most trusted name among residential cleaning companies because we consistently deliver value through quality service and premium products that meet or exceed our customers' expectations.

All of this accentuates why we are a top cleaning company. We provide customers with cleaner, healthier homes through using environmentally preferable products, a strategic, methodical approach and state-of-the-art equipment, including our patented back pack vacuum with HEPA filtration that can capture up to 99 percent of all dust, allergens, bacteria, pet dander, pollen and other pollutants. As a customer taking advantage of the leading cleaning services offered by The Maids, we want you to have the best possible customer experience every visit. We know our customers choose us to provide reliable services, and we accomplish our goal in three ways.
Highlights and features
  • Commercial, Maids, Residential
Services
Cleaning Services
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Cleaning Services Our deep cleaning system, products and extensive industry experience lets us make your house cleaner and healthier than ever before, providing a safer environment than any residential service.
Window Cleaning
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Window Cleaning You may not believe how bright and sunny your rooms can be when you hire our team. Our trained window washers will clean your windows inside and out until they sparkle.
Reviews (25)
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Alicia Daniel
Apr 28, 2022
I have no idea how they have such high ratings. I booked them for December 22, 2021. Got the confirmation and everything. Then I never heard from them again. They completely ghosted me and left me hanging. I had to scramble to find someone else at the last minute. Very disappointed.
Brian Hale
Mar 01, 2022
The Maids have been cleaning my home for a couple of years now and I highly recommend them. First, the cleaning is always done right, and they show up when scheduled. Furthermore, they are very responsive to calls or email if I have to re-schedule or add an additional cleaning. Update for 2022: This is all still true and happy to continue using The Maids.
Alice McCabe
Feb 28, 2022
We love we our team! They do a great job and it's so nice to come home to a clean house. Service: Standard cleaning
George Clements
Feb 26, 2022
We are very happy with the service we receive from The Maids. They are reliable and thorough. Thank you so much! Service: Standard cleaning
Janet Banks
Feb 06, 2022
Our team is outstanding. We had to do the cleaning ourselves during the pandemic lockdown, and was reminded how difficult housework can be. We got them back as soon as we could with a Deep clean, and have continued every other week since. So grateful to have them back Services: Deep clean, Standard cleaning
Amy Macdougall
Jan 18, 2022
I have used so many cleaning services in the past and the maids Boston is definitely the best. They are so thorough and professional and have lovely energy when they are in our home. We feel grateful to be using them. Services: Deep clean, Standard cleaning
Kelly Yuspeh
Sep 24, 2021
They were amazing with setting up appointments and getting a great deep Moving clean for our son's apartment. Highly recommend their services. They even were able to text us upon their entry and departure- so appreciated the great service and communication. Thank you! Services: Interior & exterior window cleaning, General carpet cleaning, Deep clean, Moving-related cleaning
Danny P.
Jan 03, 2021
We hired The Maids to clean our new home prior to our move in date. They did a beautiful job! They were incredibly timely and professional, and used all the proper pandemic precautions for us to stay safe. When they were done, the house and appliances were spotless! Because of the very cold weather, they weren't able to clean the windows on the scheduled day, but they made sure to schedule a 2nd visit on a warmer day. Like everything else, the windows look spectacular. I would definitely recommend The Maids.
Lisa C.
Dec 17, 2020
Hired to do a move out cleaning job, house was empty of all belongings. They sent 4 people at $200 per hour. Did a horribly lazy unprofessional job. Requested all drawers to be vacuumed and wiped, oven cleaned and thorough deep clean. They didn't wipe baseboards, didn't clean oven until brought to attention, didn't clean the drawers. I highly do NOT recommend! Waste of money! Overpriced job for nothing done! Would leave a zero star if possible!
Louise R.
Oct 06, 2020
Team 3 always does an excellent job.very impressed with my 2X month cleanings. The plantation shutters, and other dusting is completed each week. Kitchen and bathrooms are spotless. Scheduling is excellent and if a change is required they call the prior day or more. Recommend! NL.Reynar
Celeste V.
Jul 28, 2020
My Blue Team which consist of Elvia, Jon and Candia, are just the best! They do a wonderful job in keeping my home shining and are very courteous and watchful. Don't know what I would do without them! I have been using the maids for over 15 years.
Tammy Camillone
Nov 13, 2019
I've been using the Maids for years and am very satisfied! My team led by Angie is always prompt, friendly, efficient and effective. They do a thorough job and I never have to check their work or touch up areas. I sometimes work from home and they are flexible to work around me and they treat my dogs like family. I highly recommend them!
L. M.
Aug 13, 2019
My renter hired them to do the move out cleaning. I can't believe what they charged for doing such a horrible job. There are cobwebs everywhere, windowsills were not dusted, countertops not cleaned, etc. It looks like they wiped down the floors and left. I am cleaning it myself. There are cheaper - much better cleaners out there.
Jerry Willis
Mar 08, 2019
We have had their service for about a year and it has been an excellent experience.
Guillermo & Sue Grand
Jan 08, 2018
The Green Team cleaned our place. My wife is pregnant with our 4th child and when she saw all these ladies show up, she cried. They were all so sympathetic toward her! Besides the excellent cleaning they did, they created a bouquet out of leaves my kids brought home and wrote a little story for my daughter. They cleaned out the grime that has been ingrained on our stove and refrigerator handles for years.

There are a bunch of other perks and details that they did too. They not only do an excellent job at cleaning, they also serve with their HEARTS. May the Lord reward them for what they have done for our family. "And if anyone gives even a cup of cold water to one of these little ones who is my disciple, truly I tell you, that person will certainly not lose their reward." Matthew 10:42
Debbie C.
Feb 01, 2016
I called for cleaners to clean a townhouse to put on the market after a move out. The representative for The Maids (Vanessa) quoted me about $220. thinking it would take 3 people about 2 - 21/2 hours. The house was super clean already - I just wanted to wipe out drawers, frig - not the stove, vacuum - a once over. Well, there were 4 people - still took 21/2 hours and cost $440. and the sinks don't even feel clean.

The vacuum they use is not as powerful as it should be either - you can barely tell it was vacuumed at all. Really mediocre job for over twice what it should have cost. I won't be calling them again.
James Y.
Aug 22, 2015
I recently moved to Lisle area because of my job. I called maids for cleaning service before my household goods come to new place however the service what I got.it's really poor and gave me extremely horrible experience about them. I got an estimated $115/h and cleaning team came and done for two hours at pretty empty house. When I came back from my work and check their service at my home.maid's service was really bad.

I really don't know what they really cleaned my house. Ever since the horrible service, my wife and I began to clean up entire house again because of they didn't do their job properly. I will never use this company again in my life and never recommend any my friends or relatives.
Gemma K.
Sep 26, 2013
This review is so painful to write that there is a major lag on it. Picture this: President's Day 2013. Normally a 2:30 show, The Maids came at noon. Well, okay: it was a holiday. In 20 minutes they were done. Was it my imagination or did the place really not even smell clean? I heard a vacuum cleaner, but did I really hear it? Nope, nope, not clean.

A spot check of a tiled area that looked clean before they came was covered in dust. I gotta say, loyal to the core though I am; I felt wounded, betrayed, ticked off. I am also a person of second chances. some day. maybe.
Barbara H.
Feb 19, 2013
I LOVE this service! They clean our house every three weeks. Between 3 and 5 people come each time, they bring EVERYTHING they need with them -- vacuums, mops, rags, supplies -- and they're gone in under 2 hours. The house sparkles and I'm only inconvenienced for a short period of time. Not having to buy and store all that cleaning stuff is definitely a plus and I've been told it's all green. Vanessa is a joy to deal with.

Even though I frequently reschedule and/or ask for emergengy-our-in-laws-are-coming-next-week service, she's always pleasant and accommodating. If they did laundry, I'd give them 6 stars.
Ellen B.
Nov 26, 2012
Ordered a gift card and was concerned because it didn't arrive on the expected day. I called and spoke with Vanessa who decided to send another certificate, just in case. O f course, the original arrived the day after the call. Really think she went above and beyond and I'm guessing that exceptional service carries on to the clients who use this cleaning company. Just wished we lived closer to use The Maids in Westmont
Mark R.
Sep 11, 2012
Have used other cleaning companys and individuals and there is no comparison to the maids. vanessa is great and if they are going to be late or early always get a call.by far the best cleaning company around have used them for real.
Chris B.
Apr 05, 2012
We've used over 5 other cleaning services in the last 3 years and The Maids is by far the best. They show up on time, call to confirm and are super fast. They are also flexible - they vacuumed an extra room for me today at the last minute. It's always the same team, too, so that is nice - gives me a comfort level that I know who's in my house each week.
Matt G.
Sep 21, 2011
We decided to hire them as our wedding is coming up in a few weeks, and family is coming into town. The team came in today to do a deep clean of our 2 bedroom loft apartment and took just over 2 hours. And when we came home - all I can say is AAAAMAZING! We will definitely be using them again in the future, and well worth the price. It felt like we came back to a hotel room after being out all day! Can not get better than this!
William A.
Oct 24, 2010
My home hadn't had a "deep cleaning" in many years so I hired The Maids to come in, wash the walls in 2 rooms and clean the entire house's trim, baseboard and doors. The quote was $300 which I was told was a discount. Pros: Vanessa was very professional and a pleasure to deal with. She came over quickly to give me an accurate estimate and got the quote out to me in a timely fashion.

She definately did show up with 4/5 ladies who worked just over the quoted time of 2.75 hours and what they cleaned looks just great. They actually washed my blinds which was extra as Vanessa only quoted to have them vaccumed. Awesome. Cons: They missed a few spots. I have baseboard radiant heaters and they missed a couple, along with a couple pieces of trim and only partially cleaned the trim above a couple doors. I wiped my finger over a few doors and there was still some dirt that came off. I wanted to give a higher rating, if I could I'd give 3.5 stars.
Ellen M.
Oct 14, 2005
I've used this cleaning service for each time I moved out of a place the past eight years, so that's.let's see.three times. For an apartment it was about $125, and about $250 for the two-story, three-bedroom house. They send like, five people, who scatter to all corners of the house and cleanse any trace of habitation away in a couple hours. When they're finished, *gleam*.