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Chem-Dry of Buffalo Chem-Dry of Buffalo
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Business Details
41 Years
experience
Emergency
services
Professional Carpet Cleaning in Buffalo, NY
At Carpet Care Services, we are passionate about providing the best carpet care solutions available. Our services are designed to keep your carpets looking fresh and clean, while also extending their lifespan.

We understand that your carpets are an important part of your home or business, and we work hard to preserve their appearance and functionality. From routine cleaning to deep carpet restoration, we have the expertise to tackle any challenge. Our team uses state-of-the-art equipment and eco-friendly products that are safe for both your carpets and the environment.

Whether you need help with removing pet odors, stains, or general dirt buildup, we can handle it all. We pride ourselves on offering personalized service to meet the unique needs of each client. No matter the size or scope of the job, our team approaches every project with professionalism and care.

With years of experience, we have earned a reputation for excellence in the carpet care industry. Let us show you why we are the best choice for all your carpet cleaning needs.
Services
Carpet Cleaning Commercial Cleaning Pet Urine Removal Area Rug Cleaning Granite Countertop Renewal Wood Floor Cleaning Dryer Vent Service Water Damage Restoration Stain Removal Mattress Cleaning
Details
  • Year established: 1985
  • Licensed
  • Insured
Highlights and features
  • 40 Years Local Service with Proven Expertise
  • Professional Certified Technicians Using Patented Methods
  • Satisfaction Guaranteed with Follow-Up Assurance
  • Hot Carbonated Extraction for Deeper Cleanings
  • Allergy Relief Through Allergen-Reducing Technology
Payment methods
  • Cash, Checks, Debit cards, Credit cards
Website
Services
Carpet Cleaning Buffalo, NY
Chem-Dry of Buffalos carpet cleaning service removes dirt, dust, and allergens using our Hot Carbonating Extraction (HCE) method. This deep-cleaning technique is safe for kids and pets, offering a cleaner, healthier home for your family that lasts longer.
Upholstery Cleaning Buffalo, NY
For thorough upholstery cleaning, trust Chem-Dry of Buffalo to eliminate dust, dirt, and stains from your furniture. Serving the areas of Erie, Niagara, and Genesee Counties in NY, we are committed to revitalizing your furniture and giving it a longer, healthier life.
Area Rug Cleaning Area Rug Cleaning
On-site rug cleaning is our specialty, offering a solution to clean area rugs and fine textiles and remove dirt and stains. Whether you have a standard area rug or a delicate Oriental or Persian rug, we have the skills and equipment to clean it properly. We tailor our cleaning methods to suit the material, whether its synthetic, wool, cotton, silk, or other fabrics.
People
Donna M. Scalfaro
Owner
Owner of Chem-Dry of Buffalo since 1985, Donna Scalfaro combines local business leadership with national franchise expertise. Active in entrepreneurial development through University of Buffalo partnerships, she ensures cutting-edge cleaning solutions and customer-focused service delivery.
Questions
What areas do you service?
We serve Erie, Niagara, Genesee, and Monroe Counties in New York, including Buffalo and surrounding communities.
Do you offer 24/7 emergency services?
Yes, our team provides 24-hour emergency cleaning and water damage restoration services.
How does your carpet cleaning process work?
Our HCE method uses carbonation to lift dirt, requiring 80% less water for faster drying and deeper cleanings.
Are your cleaning products safe for pets and children?
Yes, The Natural solution contains no harsh chemicals or soaps, making it safe for families and pets.
How often should carpets be professionally cleaned?
We recommend professional cleanings every 12-18 months, with more frequent maintenance for high-traffic areas.
Do you provide commercial cleaning services?
Yes, we serve offices, medical facilities, retail stores, and other commercial spaces with minimal business disruption.
Reviews (28)
Cindy Burger
Nov 11, 2024 Report
We've had Chem-Dry of Buffalo at our house a few times and they never disappoint! They did a fantastic job and our carpet looks beautiful! (which is hard to do with two teenage boys AND a dog!) Great job and thank you!
Brenda Genewick
Sep 18, 2024 Report
Complete explanation of process before beginning. Technician was able to remove a large stain where a can of coke had been spilled. My carpets look new. Very satisfied with Chem-Dry. Will recommend to my family, friends, & neighbors!
Linda Geldin
Sep 05, 2024 Report
CJ was very thorough and explained everything to me and made some suggestions. I had him clean the carpets in my entire condo, main floor and the finished basement
Katie Fink
Sep 03, 2024 Report
We had our carpets cleaned today and I am so happy with the results. Joe was very knowledgeable and very efficient. The carpets look awesome! I highly recommend Chemdry!
Dena Cesar
Aug 31, 2024 Report
Above and Beyond! Everything was perfect from start to finish. Friendly. Professional. Punctual. Great price, excellent quality of service. I highly recommend Chem-Dry of Buffalo!
Scott L.
Aug 31, 2024 Report
From the scheduling process to the amazing technicians, Chem Dry Buffalo exhibits 100% professionalism Everytime we've used them. Our carpets and furniture have never looked better, and we have a light gray carpet in our living room with 2 cats! Highly recommend!
Linda Stonish
Aug 24, 2024 Report
Thank you Chem-Dry! We are always pleased with Chem-Dry. Paul was here today, and he did a great job. He was very thorough, and he explained everything to us and answered all of our questions. He really went out of his way to talk with us and meet all of our needs. We are excited to see how the new pet spray works on the carpets. We will continue to use and recommend Chem-Dry. Thank you, Mark & Linda Stonish
Barry Francis
Aug 17, 2024 Report
The service was superb. The representative was extremely polite and professional. Our carpet is more than 25 years old and although has normal wear it was cleaned beautifully. The scent of the cleaner is fresh and clean smelling.
Kathleen Doody
Aug 09, 2024 Report
C. J. was awesome! He explained everything he was doing and took great care with our upholstery. He was very patient and had a wonderful can do attitude! We plan to use him to clean our carpets. Highly recommend!
Jennifer Cramer
Jul 02, 2024 Report
The gentleman that cleaned my carpets (Tony) was on time, respectful and took plenty of time to go over all of my options. He checked the carpets thoroughly before starting to address my problem areas, using a special light. He was extremely informative and familiar with all of their products. I would highly recommend and ask for Tony!
Heather Baus
Jul 01, 2024 Report
We bought a new house & wanted to have the carpets professionally cleaned, without the traditional amount of water & methods, so we tried CHEM-DRY! They had a special offer, providing the amount of service we needed (3 room special). Making the appt was effortless on their site & communication was convenient via text! The professionals were EARLY, personable, informative (w/o pushing excessive additional sales) and thorough.

We walked the areas, discussed any of concern (dont ever go over your carpets with a black light ) and they went to work. The process was quick & it only took 2-4 hrs to dry (due to use of less water in their process). If you are considering a carpet cleaning service, consider CHEM-DRY!
L. Sanders
Jun 05, 2024 Report
On 5/17/24, I had the carpet & upholstery services done which included the ooh so lemony fresh deodarizer. At least that's what I call it . When I say the pre-preperation of the apartment was great. Coffee stains and stains from outdoors were gone. You can smell the freshness through the corridors of the hallways of the apartment. I was approached 3x that day asking who and where the workers were from. I was excited to tell them Chem-Dry and give them your contact information. Thanks for taking good care of my mother's apartment. It is appreciated have a great day.
Denise Kelly
Jun 03, 2024 Report
I was very pleased with the service provided by CJ and partner. They were pleasant and explained the details of what they were doing. My estate sale furniture is clean and the musty smell is gone.
Nancy Ferranti
May 23, 2024 Report
I am very happy with ChemDry 's service. I love their responsiness and attentiveness. I so appreciate that when I called for service Justin picked up and I was talking to a Human. Ryan and John were here today and did a fantastic job. cleaning dryer vents and numerous patio cushions, plus they washed off a pile up of pollen buildup!
Cindy Kohler
May 20, 2024 Report
Ben and CJ were professional and did a great job. Very happy with how the tile and carpet turned out.
Kelley
May 19, 2024 Report
Tony did an excellent job! He was very thorough and professional. I also appreciated him explaining the process to me and how to avoid future carpet stains. Bonus points to him for being a dog lover! 5/5 recommend
Judi Smig
May 17, 2024 Report
Technicians were so friendly and knowledgeable. Did a great job, my carpet looks like new! And it smells wonderful. Very thorough and it didn't take long. I will use again!
Kristine Dash
May 17, 2024 Report
Tony was awesome! Carpets look brand new! Tony explained everything he was so polite and kind. Chem Dry is well represented with Tony and he deserves a raise!
Annmarie Kerwin
May 09, 2024 Report
Service was scheduled quickly. Techs arrived at earliest time given. Rug stains disappeared. John and TJ were polite and courteous. Job was completed quickly and efficiently.
Patsy
May 06, 2024 Report
They were on time and did a terrific job on my garage floor. our garage floor has plastic tiles and gets really filthy with the car coming in during the winter and I have it cleaned each April. I recommend them if you have tile on your floor. the technician was very efficient.
Kaitlynn Huff
Apr 26, 2024 Report
Very friendly, reasonably priced and fast! What else can you ask for? Happy to have my rug back fresh and clean
Dh Reilly
Apr 21, 2024 Report
These guys are great! Great product really nice service. They were on time, explained everything well, gave me the quote ( I had a value pack discount) and were in an out in a couple hours. I wish I could have seen the dirt come out of the hose but I can feel how clean everything is now. I will do again next spring.
Carolyn Montalbo
Mar 29, 2024 Report
Wonderful experience with Chem Dry of Buffalo. Very prompt arrival, super friendly, knowledgeable and helpful technician, and service was complete in an hour and a half. Our carpets look brand new. I highly recommend them!
Toni Cook
Feb 29, 2024 Report
Super polite and courteous! Helped move light furniture around while cleaning! Told us of different options but was absolutely not pushy at all on the sales side! 3 large rooms and stairs. years of dog n kid stains and odors and i would 100% recommend. Thank you for the 5 star service
Ralph Chille
Jan 25, 2024 Report
FANTASTIC SERVICE! I had an emergency due to a latex paint spill on my light grey carpet. The receptionist was extremely accommodating and gave me instructions on how to keep it damp while she reached out to any available technicians. The techs arrived within an hour and completely cleaned up my self-imposed mess! They even cleaned another unrelated problem area. Amazing! They were polite, professional, and took their time to ensure it was done right. I will definitely hire them for future jobs!
Chelsea Denue
Jan 18, 2024 Report
I am so happy with my Chem-Dry services these past few years. professional, timely and totally worth the money! We have utilized the carpet cleaning and granite sealing in the past and I will definitely continue to use their services in the future.
Martiana Lawicki
Oct 31, 2023 Report
I am a first time costumer. I choose Chem-dry based on other positive reviews. I scheduled an appointment because Jim was so considerate over the phone. I was even able to get fit into John's (the Tech) schedule the next day! John was very polite and so sweet. My 12 year old carpet looks amazing! I highly recommend this business. My photo will not download. Trust me, I am a perfectionist. I AM VERY HAPPY WITH THE CLEANING ON MY CARPET AND AREA RUG!
Kate Moran
Oct 20, 2019 Report
I have had Chem Dry clean my carpets and upholstery every year for over 20 years. They are always prompt, curtious and friendly and do a great job. I have never had a bad experience with them. Quality.