Business Details
46 Years
experience
Emergency
services
Your Trusted Carpet & Rug Cleaning Experts in Rochester, NY
Pinnacle Eco Clean has been a trusted provider of professional carpet cleaning and related services in the Rochester, NY area since 1980. Our team of IICRC-certified technicians brings over 45 years of combined experience in residential and commercial cleaning, specializing in advanced techniques for carpets, Oriental rugs, upholstery, tile and grout, and air duct systems. We prioritize eco-friendly practices while maintaining industry-leading standards through continuous education and investment in cutting-edge equipment.Our proprietary 6-step cleaning process ensures thorough results, with protective finishes tailored to each surface type to extend lifespan and preserve quality. Backed by a legacy of service excellence, we serve Monroe County and surrounding areas with a focus on customer satisfaction and health-conscious solutions.
Services
Carpet Cleaning
Oriental Rug Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Air Duct Cleaning
Dryer Vent Cleaning
Pet Odor Removal
Carpet Odor Treatment
Commercial Cleaning
Rug Pad Installation
Details
- Year established: 1980
Highlights and features
- Over 45 years of experience in carpet and rug cleaning since 1980
- IICRC-certified technicians for specialized cleaning expertise
- Proprietary 6-step cleaning process with protective finishes included
- Fast response for emergency situations within an hour of contact
- Family-owned with a focus on community trust and satisfaction
Associations and certifications
- IICRC
What people say
Excellent all around service
Rugs look beautiful
Great customer service
Professional and courteous
Outstanding results
Services
Carpet Cleaning
Restoring carpets to like-new condition through our 6-step cleaning process that removes deep-seated dirt, stains, and allergens. Our technicians use truck-mounted equipment and industry-approved solutions for thorough cleaning that extends carpet lifespan. The service includes protective finishes matched to specific carpet fibers and guarantees visible improvement in appearance and hygiene.
Oriental Rug Cleaning
Specialized cleaning for hand-knotted and antique rugs using methods that preserve value and craftsmanship. The proprietary washing process safely removes embedded contaminants while maintaining natural dyes and wool integrity. Includes rug wringing centrifuge for quick drying and fiber protection treatment to guard against future damage from foot traffic and environmental factors.
Air Duct Cleaning
Comprehensive HVAC system cleaning that eliminates accumulated dust, allergens, and contaminants from air ducts. Using advanced tools, we clean all accessible ductwork components to improve indoor air quality and system efficiency. The service reduces fire hazards from lint buildup in dryer vents and helps lower energy costs through improved airflow performance.
Upholstery Cleaning
Professional cleaning of sofas, chairs, and other upholstered furniture to remove stains, odors, and embedded contaminants. Our gentle yet effective techniques work on natural and synthetic fibers, restoring fabric appearance while preserving structural integrity. The process removes pet dander and allergens, enhancing indoor air quality for households with allergy sufferers.
Tile & Grout Cleaning
Deep cleaning process that restores ceramic tile and grout surfaces through hot water extraction. The service removes years of built-up grime, discoloration, and soap residue that regular cleaning misses. Protective sealant application maintains the restored appearance while resisting future staining, making the floors easier to maintain between professional cleanings.
People
Kevin
President
With decades of leadership in the cleaning industry, Kevin ensures Pinnacle Eco Clean maintains its reputation for excellence. He oversees operations and strategic direction while maintaining close customer relationships. His commitment to quality drives the company's continuous investment in advanced cleaning technologies and technician training.
Lynn
Vice President
Lynn plays a crucial role in maintaining Pinnacle Eco Clean's high service standards. She focuses on customer satisfaction and quality control while supporting operational excellence across all cleaning services. Her leadership ensures consistent delivery of the company's eco-friendly cleaning solutions and exceptional client experiences.
Kyle
Operations Manager
As Operations Manager and Master Textile Cleaner, Kyle oversees daily operations while maintaining technical expertise in rug and fabric care. He ensures Pinnacle's cleaning processes meet industry certifications and supervises staff training programs. His hands-on experience guarantees technical precision in every cleaning service delivered.
Catherine
Office Manager
Catherine manages office operations and client communications with professional efficiency. She ensures smooth coordination between customers and field technicians while maintaining Pinnacle's reputation for exceptional service. Her organizational skills support the company's ability to deliver timely, reliable cleaning solutions.
Questions
What areas do you service?
We serve Rochester, Monroe County, and surrounding areas including Pittsford, Fairport, Brighton, Victor, and nearby communities in New York.
Are your technicians certified?
Yes, our team includes IICRC-certified professionals with specialized training in rug cleaning and textile care.
Do you offer emergency cleaning services?
We provide prompt response for urgent situations, often arriving within an hour of contact for critical cleaning needs.
How often should carpets be professionally cleaned?
Industry standards recommend professional cleaning every 12-18 months, with more frequent service for high-traffic areas or pet owners.
What makes your rug cleaning different?
Our specialized rug washing process includes centrifuge drying and fiber protection tailored to preserve hand-knotted and antique rugs.
Do you clean upholstery and tile floors?
Yes, we offer comprehensive cleaning for upholstery, tile, and grout using techniques that restore appearance and extend surface life.
Videos
Reviews (4)
M. K
Aug 10, 2022
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Our dining and living room carpet had not been cleaned in 21 years. They came out beautifully! We were very impressed with being given a professionally though out information packet as well. We are very pleased customers!
Chris L.
Nov 29, 2021
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I hired pinnacle two weeks ago to come out and steam clean our upstairs which is carpeted along with the stairs. They were installed 3 years ago and haven't been steam cleaned since being installed. They look brand new again and all of the high traffic areas were restored. The two techs who came out were very friendly and courteous, and gave me some tips for maintenance until the next time they are needed. I'll be using them again without question.
Susan Sparks
Sep 04, 2021
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What a pleasure! My carpets look great even though David ( a delightful gentleman) did warn me that the carpets are old and to bear that in mind when assessing the outcome! I was so impressed with whole experience from setting up the appointment to saying good bye. I will be setting up another appointment for more carpets to be cleaned in the near future
Cynthia Gilbert
Aug 01, 2021
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Pinnacle Eco Clean is the best! They have cleaned the carpet on stairs and hallway. Beautiful job! Over the past five plus years, I've also had them clean my Karastan area rugs. The rugs look like new each time. Everyone is so friendly and very professional. Highly recommend Pinnacle Eco Clean!
