We know what it's like to have a contractor make a promise and not live up to that commitment. That's why at A Step Above Carpet and Flooring Care, we understand your time is as valuable as ours. We will be there when promised. If an emergency arises we must address you will be notified. No sitting and wondering. We are proud of our services, our people, and our clean. IICRC certified to provide our clients the best service possible. If a spot comes back, so will we. We are committed to providing service excellence.

We are dedicated to providing honest services. No bait and switch or low-ball quotes followed by upselling or adding on. We will tell you what it will cost and live up to our quote. Our technicians are there to clean, not sell. Our industry leading hot water steam extraction equipment provides maximum stain removal without saturating your carpet and pad. We will assess and discuss your specific cleaning needs before we begin. Adding in our hardwood, tile, and stone services enables you to see that our company has Nashville's flooring needs covered. Rounding out our services are our upholstery and rug cleaning services.

Highlights and features

Carpets, Commercial, Residential, Rugs, Upholstery

Associations and certifications

Institute of Inspection Cleaning and Restoration Certification

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Heather Pinckard

Owner

I initially had apprehension about being a female business owner in such a male dominated profession. However I have been blessed with the support of great clients, friends, family, and colleagues. The greatest part of this experience has been the appreciation our clients express when I call them to follow up after a clean, something I do personally after every job to insure every customer is 100% satisfied. Having a husband, two children, and multiple pets in my home it is easy for me to relate to the challenges faced in maintaining your home. I understand you have many choices in providers and I am humbled at the opportunity to serve. Our commitment to you is backed by an unconditional satisfaction guarantee. If you are unsatisfied in any way we will make it right! We may never be the biggest but we will always do what is necessary to be the best.

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