Business Details
41 Years
experience
Your Trusted Carpet & Floor Cleaning Experts in Pensacola, FL
Elite Services Quality Clean is a family-owned and -operated cleaning company serving Pensacola, FL, and surrounding areas since 1985. Our team holds over 21 IICRC certifications and 46 years of combined experience, specializing in carpet, rug, upholstery, tile and grout, and drapery cleaning. We prioritize customer satisfaction through advanced cleaning methods, including WoolSafe-approved techniques for delicate materials. Our commitment to excellence is reflected in our guarantee: a certified technician oversees every job to ensure quality results.We serve residential and commercial clients across Baldwin, Escambia, Walton, and Santa Rosa Counties, with a focus on community involvement through partnerships with local nonprofits. Our processes incorporate protective measures like rubber-backed runners and corner guards to safeguard client property during service.
Services
Carpet Cleaning
Rug Cleaning
Upholstery Cleaning
Tile & Grout Cleaning
Drapery Cleaning
Details
- Year established: 1985
Highlights and features
- Over 35 years of experience with IICRC-certified technicians
- Specialized WoolSafe-approved cleaning for delicate materials
- Advanced VLM carpet cleaning method with 1-2 hour drying time
- Community involvement through local nonprofit partnerships
- Comprehensive 10-step carpet cleaning process with satisfaction guarantee
Associations and certifications
- IICRC
- WoolSafe
Services
Carpet Cleaning
Our professional carpet cleaning service utilizes a 10-step process including pre-inspection, power vacuuming, spot pretreatment, and VLM (Very Low Moisture) cleaning. Certified technicians use industry-leading equipment to remove deep-seated dirt and stains while preserving carpet fibers. Commercial and residential services include pet odor removal, carpet stretching, and repairs, with quick drying times of 1-2 hours using low-residue detergents.
Rug Cleaning
Specializing in oriental and area rug cleaning with a six-step process including colorfast testing, dusting with Rug Badger technology, controlled washing, and centrifuge drying. Our WoolSafe-certified technicians handle delicate fabrics and antiques, offering fringe restoration and pH-balanced cleaning solutions. Services cover both residential and commercial clients with guaranteed protection against color bleeding or damage.
Tile & Grout Cleaning
Professional tile and grout cleaning using commercial-grade equipment and alkaline-based solutions. Our four-step process includes pre-inspection, pressure washing with simultaneous vacuum extraction, acid-based stain treatment, and protective sealing options. We restore ceramic, porcelain, and natural stone floors while offering clear and color sealant applications for long-term protection against stains and wear.
Upholstery Cleaning
Comprehensive upholstery cleaning for fabric and leather furniture featuring a 10-step process including pre-inspection, power vacuuming, preconditioning, and post-grooming. Our hypoallergenic solutions remove stains and odors while preserving fabric integrity. Services include leather conditioning and protection treatments, with minimal downtime and drying times of 4-6 hours using eco-friendly cleaning agents.
Drapery Cleaning
Professional drapery cleaning services that remove embedded pollutants and odors from residential and commercial window treatments. Our technicians use specialized equipment to clean delicate fabrics without shrinking or damaging pleats. The process includes pre-treatment of stains, controlled cleaning to preserve fabric texture, and odor elimination techniques that restore freshness while maintaining the original appearance of drapery materials.
People
David Nixon
Owner
With over 35 years in the cleaning industry, David Nixon co-founded Elite Services Quality Clean in 1985. He leads operations with a focus on technical excellence and customer satisfaction, maintaining multiple IICRC certifications. David emphasizes quality control across all services while overseeing technician training and community outreach initiatives.
Karen Nixon
Owner
Karen Nixon co-founded Elite Services Quality Clean alongside David in 1985. She manages business operations and client relations, ensuring the company's mission of exceptional service delivery. Karen plays a key role in community engagement efforts and maintains oversight of the company's faith-based values and service standards.
Questions
What areas do you service?
We serve Pensacola, FL and surrounding areas including Cantonment, Gulf Breeze, Milton, and Pace across Baldwin, Escambia, Walton, and Santa Rosa Counties.
Are your technicians certified?
Yes, our team holds over 21 IICRC certifications and WoolSafe approval for specialized cleaning of carpets, rugs, and upholstery.
What cleaning methods do you use?
We use advanced methods including VLM (Very Low Moisture) carpet cleaning, six-step rug cleaning, and commercial-grade tile restoration with eco-friendly solutions.
Do you offer commercial cleaning services?
Yes, we provide comprehensive commercial cleaning for offices, restaurants, medical facilities, and other businesses with flexible scheduling options.
What's your cancellation policy?
We require 24-hour notice for cancellations. Less than 24-hour notice or no-shows incur a $125 minimum charge and may require deposits for future appointments.
Do you guarantee your work?
Yes, we guarantee satisfaction with every service. Our technicians perform post-inspections to ensure quality standards are met before finalizing each job.
Videos
Reviews (7)
Pete Gilroy
May 25, 2022
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Did a great job on the tile, grout and carpet. A couple small areas didn't come out as well but they were out the next week to fix.
Jasmine Turner
May 11, 2022
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I had such a great experience getting my chair cleaned and they offer great prices Service: Upholstery cleaning
Linda Tillery
Oct 07, 2021
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We recently had our den carpet and kitchen tile cleaned by Vincent from Elite. He arrived on time and promptly and thoroughly completed the work. We discussed a problem area on the carpet (pet stains) which had been cleaned in the past but not removed. After he completed the work (the kitchen tile looked like new!) he said the "problem area" stain could wick out (although at that point seemed to have disappeared) but since we had a 30-day guarantee he would be happy to return, if needed, and repeat the cleaning.
True to his word after I called Elite a couple of weeks later he did return and re-do the cleaning of the problem area. Eventually, the stain may return and we may have to replace the carpet but Vincent's efforts brought about a vast improvement.
True to his word after I called Elite a couple of weeks later he did return and re-do the cleaning of the problem area. Eventually, the stain may return and we may have to replace the carpet but Vincent's efforts brought about a vast improvement.
J. M. Wallnofer
Jul 03, 2021
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They have cleaned carpets at our church facility and were reasonably priced, professional, and did a great job. Highly recommend them and we will use their services again. Locally owned which is great to be able to support. Five stars.
Adam Slone
Jan 18, 2021
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Hired Elite Services to clean carpet and tile in living room, master bedroom and kitchen. Carpet didn't appear any cleaner than before the service. Workers sprayed tile cleaner on cabinets and stainless steel dishwasher resulting in rust that we haven't been able to remove. They were in and out in less than two hours and provided zero value. Would not recommend Elite.
Carla Dedolph
Dec 26, 2020
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They did a fabulous job. Picked the rugs up on time, communicated with me and delivered them back on time. I couldn't ask for any better service Service: Area rug cleaning
Marcia H.
Oct 24, 2020
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I hired Elite Services to clean the carpet of a vacant house we're about to put on the market. Admittedly, the carpet was really dirty, especially in the traffic pattern. They were on time and seemed to be very professional but when they finished, they called with no discussion so we assumed all had gone well. When we inspected it, the traffic pattern was still dirty and several spots were very apparent.
If it weren't possible to clean up better, I would have appreciated their discussing it with us or even offer an up charge for additional spot cleaning. I've cleaned the objectional places myself with a diy cleaner and while not perfect, it's improved. Also, neither man wore mask eventho my husband and I did, the older gentleman explaining that he had had covid so he was immune. We haven't and are trying to avoid it!
If it weren't possible to clean up better, I would have appreciated their discussing it with us or even offer an up charge for additional spot cleaning. I've cleaned the objectional places myself with a diy cleaner and while not perfect, it's improved. Also, neither man wore mask eventho my husband and I did, the older gentleman explaining that he had had covid so he was immune. We haven't and are trying to avoid it!
