Business Details
28 Years
experience
Exceptional Carpet Care in Rochester, MN
Exceptional Carpet Care has devoted 26 years to mastering residential and commercial carpet cleaning, driven by owner Troy Mickelsons commitment to quality and customer satisfaction. Our expertise lies in advanced encapsulation technology and DuPont carpet protection, ensuring deep cleaning with minimal disruption. We prioritize transparency by offering free sample cleanings and accurate estimates, avoiding deceptive pricing tactics.Our trailer-mounted system enables efficient service across greater Rochester and surrounding areas, serving both homes and businesses. With a focus on family values and community trust, we maintain equipment standards and techniques that outperform typical van-based cleaners. Troys background in industrial employment followed by entrepreneurial transition informs our hands-on approach to every project.
Services
Residential Carpet Cleaning
Commercial Carpet Cleaning
Encapsulation Cleaning
Carpet Protection
Free Sample Cleaning
Furniture Moving
After Cleaning Care
Free Estimates
Details
- Year established: 1998
Highlights and features
- We have 26 years of specialized carpet cleaning experience.
- Our free sample cleaning guarantees satisfaction before service.
- Encapsulation technology ensures quiet, efficient deep cleaning.
- No bait-and-switch pricing tactics or hidden charges.
- We apply DuPont Carpet Protector for prolonged cleanliness.
What people say
Showroom new
Totally removed all stains
Only one carpet company
Works magic
Look brand new
Services
Residential Carpet Cleaning
Exceptional Carpet Care delivers thorough residential cleaning using truck-mounted systems that minimize noise while maximizing efficiency. Our technicians employ encapsulation technology for deep cleaning, leaving carpets refreshed without excessive water use. Each appointment includes furniture protection and post-cleaning care guidance to maintain results.
Commercial Carpet Cleaning
Our commercial cleaning service utilizes advanced encapsulation methods designed for offices, churches, and high-rise buildings. The system enables cleaning without opening doors, preventing pest intrusion and protecting belongings. This low-moisture approach ensures quick drying times even in large commercial spaces.
DuPont Carpet Protector
This protective treatment creates a barrier against spills and stains on both residential and commercial carpets. It prevents soiling penetration while making cleanup easier during subsequent cleanings. The solution extends carpet lifespan by maintaining fiber integrity between professional maintenance visits.
Free Sample Cleaning
Before full service commitment, we demonstrate our quality through a complimentary area cleaning. This allows clients to verify results and cleaning effectiveness firsthand, ensuring the method meets expectations without upfront cost or obligation.
Furniture Moving
Our technicians carefully relocate furniture during cleaning using moisture-resistant blocks to protect surfaces. We handle standard furniture movement but avoid high-value or immovable items like pianos, ensuring safe cleaning access while safeguarding client property.
People
Troy Mickelson
Owner/Operator
Troy Mickelson brings 26 years of carpet cleaning expertise to Exceptional Carpet Care. Formerly employed at Kerry Ingredients, he transitioned to full-time entrepreneurship for greater family flexibility while maintaining strict quality standards in equipment and service delivery.
Questions
Which areas do you service?
We serve greater Rochester, Minnesota and surrounding towns for both residential and commercial carpet cleaning needs.
Do you provide free estimates?
Yes, we offer accurate free estimates before any cleaning service with no obligation or hidden charges.
What is encapsulation carpet cleaning?
This advanced method uses low moisture for deep cleaning, reducing drying time while effectively removing embedded soils in homes and offices.
How should I prepare for carpet cleaning?
Please clear the area of small items and vacuum before our arrival. Our technician will conduct a pre-cleaning inspection for stain assessment.
Is DuPont Carpet Protector safe for homes?
Yes, the protector contains no harmful chemicals and creates a safe barrier against spills while extending time between professional cleanings.
When can I walk on cleaned carpets?
Allow 4-24 hours drying time depending on humidity and carpet type. Keep traffic minimal until completely dry for optimal results.
Reviews (4)
Kati
Aug 10, 2022
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Troy, thanks for doing such an amazing job on our carpet. It all looks brand new!! I will gladly refer others to Exceptional Carpet Care.
Kate
Aug 10, 2022
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Troy, thanks so much for doing my carpets on such short notice. Things started happening much faster than I thought. I know you have a very busy schedule So once again thanks ever so much for working me in. The carpets look great and the place goes on the market this afternoon.
Steven Kreul
Jun 29, 2021
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Troy was prompt and helpful. He did a great job and was fairly priced. Service: General carpet cleaning
Chelseer Ehnia
Dec 23, 2019
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Troy's work truly lives up to the name of his company. Exceptional. We were referred to him by two of our friends on two separate times because of his great service.
