Naturalcare Cleaning Service

Business Details

18 Years

experience

Your Trusted Houston Cleaning Service Experts

Since 2008, Naturalcare Cleaning Service has been dedicated to transforming homes in Houston into clean, healthy environments using natural, low-impact products. Our rigorous hiring process accepts only 1% of applicants, ensuring a team of highly trained professionals committed to excellence. Each technician undergoes a month-long training program and passes both written and in-home exams before serving clients. We prioritize customer satisfaction through a 100% satisfaction guarantee, follow-up surveys, and a unique cleaning approach combining eco-friendly products with thorough techniques.

Our family-owned business values transparency, integrity, and community, reflected in our bonded, insured, and background-checked team. With over 14,678 five-star reviews, we maintain Houston's top-rated status through consistent quality, personalized service, and a commitment to continuous improvement based on client feedback.

Services

Deep House Cleaning Move-In/Move-Out Cleaning Maid Services Apartment Cleaning

Details

Year established: 2008

Highlights and features

We've served Houston since 2008 with proven cleaning expertise
Only 1% of applicants pass our rigorous training and testing process
100% satisfaction guarantee with free re-clean within 48 hours
Pet-safe, low-impact cleaning products for healthier home environments
Quick online booking with flexible scheduling options

What people say

Great job and attention to detail Trained pros ensured satisfaction Pet-approved cleaning products Quick scheduling options available 100% satisfaction guarantee

Website

Update Listing

Services

Deep House Cleaning

Our comprehensive deep cleaning service targets every corner of your home using low-impact products and meticulous techniques. Technicians focus on high-traffic areas, sanitize bathrooms, degrease kitchens, and remove built-up grime. Ideal for pre-event preparation or post-renovation cleanup, this service restores your home to immaculate condition while ensuring pet-safe environments.

Move-In/Move-Out Cleaning

Specialized cleaning for transitional periods covers complete sanitization of kitchens, bathrooms, and living spaces. Our checklist includes appliance interiors, closet interiors, and baseboards to meet rental deposit requirements. Technicians use HEPA vacuums and microfiber systems to ensure thoroughness, with optional add-ons for fridge or oven cleaning.

Maid Services

Customizable recurring cleaning solutions maintain household cleanliness with flexible scheduling options. Services include dusting, vacuuming, mopping, and surface sanitization using color-coded microfiber cloths to prevent cross-contamination. Clients can request specific tasks like bed-making or dishwashing during booking.

Apartment Cleaning

Tailored for apartment dwellers, this service optimizes cleaning in compact spaces while maintaining high standards. Focus areas include kitchenettes, bathroom sanitization, and hard-floor maintenance using steam mops. Technicians adapt to unique layouts while following standardized checklists for consistency.

People

Diana

Founder and Owner

Diana founded Naturalcare Cleaning Service with a vision for eco-conscious cleaning using low-impact products and traditional techniques. She oversees company operations while maintaining family values in business practices. Diana enjoys gardening, cooking, and spending time with her grandchildren.

Candice

Operations Manager

Candice has led operational growth since 2008, managing networking initiatives and process improvements. She balances work responsibilities with family commitments as a classroom parent and PTO volunteer. Her leadership focuses on scaling service quality while maintaining personal connections.

Cynthia

Office Manager

Starting as a cleaner in 2010, Cynthia advanced through training roles to become Office Manager. She manages administrative operations while advocating for employee welfare in this family-owned business. Cynthia values work-life balance with her family and pets.

Allison

Trainer

Allison develops training programs that maintain service standards across the technician team. Since 2019, she has shaped onboarding processes while pursuing personal growth through spontaneous adventures and Pittsburgh sports fandom.

Samuel

Lead Trainer

Samuel leads training initiatives emphasizing natural cleaning methods without chemicals. He balances technical expertise with team development while enjoying basketball and family time with his nephew.

Questions

How often should I schedule deep cleaning?

Ideally every six months, or before special events to ensure optimal cleanliness.

What makes your cleaning approach different?

We combine low-impact products with thorough techniques avoiding toxic residues.

How long do cleaning services typically take?

Duration varies by home size and condition, but technicians work efficiently.

Do you provide cleaning supplies?

Yes, we bring all necessary equipment and eco-friendly cleaning products.

Are your cleaners background checked?

All technicians undergo thorough screening and background verification.

What if I'm not satisfied with the service?

Reviews (6)

Write a Review

Patricia B

Aug 10, 2022 Report

I have dealt with many cleaning services in the past but Naturalcare is by far the "all around best" I have ever had, therefore I would recommend them for several reasons: #1: They do not use harmful chemicals, #2: They work in a very timely manner, #3: The level of cleanliness is CLASS A, #4: The staff was a joy to be around.

Jill C

Aug 10, 2022 Report

They all did a great job and they were all so nice and helpful as well. After all the problems with this illness it is so absolutely refreshing to be able to have services available like your own.

Karishma Sinha

Apr 07, 2022 Report

I have been using their services since a while now. They started off great which is why I kept hiring them. But since past few cleanings, there have always been some or the other issue. Either their system does not update the date and time of service(which was rectified by one of the staff) or the staff will forget to change the time. And the lame excuse I get is- "I forgot to change the time on the account".

Also one of the cleaner (Emilio) will just fail to understand the instructions. When I am telling her, she is happily nodding her head off but clearly, nothing is done. I am not someone who likes to follow them around checking their work and probably this is why they are slacking. Today will be the last time I use their service only because I need it. I had asked for morning slot and as usual the staff did not update the change of time so here I am waiting for them to come now in the afternoon. Very disappointed.

Hannah Oakie

Apr 01, 2022 Report

I've had them clean my 750sqft apartment 3 times now. I am always happy with the finished product & especially appreciate the attention to detail! Shower walls, appliances and shelves are always clean. I have a dog and a cat who both shed and after they've been here, I can't see any hair! I also REALLY appreciate the texting service and level of communication they have. They work well with the leasing office to get access to my unit when I am not home. Awesome work

Garrett King

Mar 19, 2022 Report

Very happy with the cleaning they did! You could tell they have a great eye for detail and helped us tidy our mess as well as clean the dirt and dust.

Max Morvan

Sep 14, 2021 Report

$450 to clean an empty house. Hilarious! Baseboards not clean, AC intake dusty, floor not cleaned correctly. I mean, it is an empty house, how difficult is it? They will come back to clean. but do you want these people to come back when they were not able to clean correctly a 100% empty house. To clean an empty house, you just have to open your eyes and clean. In now days, even a pro cleaning company can not clean correctly. Hilarious, not funny.