Ace Cleaning and Restoration

I used Ace when i had a flood. I thought at the time they did a good job. With in 15 months one of the tiles started to come up when i called they sent an agent he couldn't find anything wrong on my end. They charged me form the service call which when i called the representative they said they would put in a claim with the manufacturer and i would get the money refunded. The manufacturer denied my claim saying it was by a computer which is a heavy traffic area. I work 50 hours a week and almost never on the desk top computer if im on the web its on my iPad on the couch. Ace said they would replace the tile just for the service charge. This is ridiculous its not even 15 months old it should be covered considering the amount i paid for them to put the floor in in the first place. I wouldn't recommend them they don't do fair business practices and don't stand behind their work. Please never use them.

Ace was a life saver, extremely professional and easy to use. Our technician was able to remove a wine / water stain and was very knowledgeable, providing us with future tips and best practices. Would definitely use again in an emergency or even just for routine cleaning!

I interviewed 3 mold remediation companies prior to hiring ACE. I had mold in my attic and basement due to humidity and each company told me something different as to the process to remediate and were even quite vague in what they were telling me. When Kevin inspected the job I received a detailed write up of what was involved in every aspect of the remediation.

I found Kevin to be the utmost professional in all ways-- he is highly knowledgable, reliable, communicative, prompt, respectful, and operates with integrity and high standards. Kevin and his team are a pleasure to work with. They explained the process in detail, answered my questions, kept me informed throughout the weeklong project, worked very neatly, and all are very kind. I am very pleased with their work and highly recommend them!

I don't know that I have EVER been as pleased and satisfied with ANY company as I have been with Ace Cleaning and Restoration. I don't even know where to start except to say that Hurricane Ida wreaked havoc on our home. The Flood, The Destruction, The Mold and then if that wasn't enough. The Asbestos! Kevin is FABULOUS! This man really knows his trade!

He and his entire team answered every call of concern with kindness. I had about a zillion questions and comments and every single one of them was answered respectfully and in detail. The entire crew was so kind and patient with my elderly parents I really cant stress this enough. One of the crew members (Kenny) spent his entire Saturday with my mom and I helping to clear out the soggy wet contents of the house and he could not have been any nicer.

His patience was appreciated more than I can ever say. Reiham is EVERYTHING anyone would ever want in their office manager/customer service representative. There is nothing she did not do to help us navigate this nightmare. I probably drove her to madness but every single email, every text and every phone call (and there were sooo many of each) was answered with a smile ( I could hear it in her voice).

She is detail oriented, organized and just AMAZING! She spoke to my insurance company when I just couldn't handle dealing with them anymore and no matter what they needed she supplied it. When her team discovered the asbestos Reiham took care of absolutely everything for us and kept me posted every step along the way as to what was happening and how it would be handled and what to expect.

The team made sure that my parents were breathing safe air on every level of their home at all times which based on the storm damage wasn't an easy feat! I could not have been in better hands! I STRONGLY and WHOLEHEARTEDLY recommend Ace Cleaning and Restoration. I would never use anyone else!

Kevin and his team came to my home right away and handled everything. They located the source of the leak and went right to work! Kevin was upfront with all costs and his crew was great. highly recommend! Service: Water damage-related cleanup & repair

Ace responded quickly even though it was late at night. Communicated to us exactly what needed to be done. They performed in a capable and professional manner. We recommend their services. Services: Flooring, Water damage-related cleanup & repair, Painting

We had water damage from a storm and Ace was there the very next day to access the water damage and close off the area to the rest of the house. Turns out we also needed a new roof due to the storm we had! Ace was attentive to all our needs and helped us through the whole process. We would definitely use them again, Kevin and his crew were extremely professional

This is a great company, the owner knows more about mold remediation than the other five companies we had come in. He brought up ideas that no one else even said anything about. I would highly recommend calling them. Service: Water damage-related cleanup & repair

Kevin and his team were extremely helpful when our basement flooded. They were there right away when we needed us and helped us through the whole process from start to finish. Service: Water damage-related cleanup & repair