Business Details
45 Years
experience
Your Trusted Partner for Professional Home Cleaning Services
The Maids has been delivering professional home cleaning services in Honolulu, HI, since 1981, combining decades of experience with a proprietary 22-step Healthy Touch cleaning system. Our team of trained professionals prioritizes thoroughness, using eco-friendly products to ensure homes are spotless, hygienic, and safe for families. We serve Honolulu, Leeward, and Windward areas, offering customizable solutions including weekly, bimonthly, and move-in/move-out cleaning.Recognized as Hawaii's Best of the Best by The Honolulu Star-Advertiser for 10 consecutive years, we back our work with a 100% satisfaction guarantee. Our commitment to reliability, discretion, and affordability has made us a trusted choice for residents seeking to reclaim their time while maintaining immaculate living spaces.
Services
Housecleaning
Apartment Cleaning
Spring Cleaning
Window Cleaning
Move-in/Move-out Cleaning
Details
- Year established: 1981
Highlights and features
- We offer 40+ years of proven experience in residential cleaning services.
- Our team uses a patented 22-step Healthy Touch cleaning system.
- We guarantee 100% satisfaction with free re-cleaning within 24 hours.
- We use eco-friendly, non-toxic cleaning products for family safety.
- Our insured and bonded professionals maintain strict confidentiality.
What people say
Exemplary cleaning
Punctual service
Professional staff
Reasonable prices
Spotless results
Services
Housecleaning
Our comprehensive housecleaning service covers all living areas using a 22-step system that removes dirt, allergens, and bacteria. We dust, vacuum, mop, and sanitize surfaces while respecting client preferences for product use and cleaning intensity. Our teams work efficiently without disrupting household routines, leaving homes fresh and organized. This service is ideal for maintaining regular cleanliness between deep cleaning sessions.
Kitchen Cleaning
Specialized kitchen cleaning targets high-traffic surfaces and appliances. We clean sinks, cabinets, countertops, microwaves, and floors using non-toxic products. Our process includes degreasing range hoods, sanitizing fridge exteriors, and polishing stainless steel fixtures. The service ensures food preparation areas meet strict hygiene standards while preserving material integrity through appropriate cleaning techniques.
Bathroom Cleaning
Thorough bathroom cleaning includes disinfecting toilets, tubs, showers, and sinks using hospital-grade solutions. We scrub tiles, clean mirrors, replace towels, and sanitize floors to eliminate bacteria. Our attention to moisture-prone areas helps prevent mold growth. The service maintains hygienic conditions in private and guest bathrooms through consistent, detailed cleaning protocols.
All Room Cleaning
This comprehensive service covers every room with dusting, vacuuming, and surface cleaning. We clean baseboards, window sills, furniture, and hard floors while straightening personal items. Bed linens get changed, and cobwebs are removed from ceilings. The service ensures uniform cleanliness throughout homes, addressing both visible and often-overlooked areas.
Move-in/Move-out Cleaning
Deep cleaning for property transitions includes intensive detailing of kitchens, bathrooms, and all living spaces. We clean walls, baseboards, light fixtures, and hard-to-reach areas required for rental deposits. The service meets landlord standards through meticulous attention to corners, crevices, and previously neglected spots, ensuring spaces appear like-new for incoming/outgoing residents.
Questions
Are your cleaning services insured and bonded?
Yes, The Maids is fully insured and bonded for client protection.
How do you handle key security?
Keys are stored in locked devices accessible only to managers.
Can I schedule cleaning when I'm not home?
Yes, many clients provide keys or alarm codes for unattended cleanings.
What payment methods do you accept?
We accept cash, personal checks, Visa, and MasterCard.
Do you offer satisfaction guarantees?
We provide a 100% satisfaction guarantee with free re-cleaning within 24 hours.
How are cleaning prices determined?
Costs depend on home size and specific cleaning requirements.
Reviews (7)
Shaun Schuster
Jun 23, 2022
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We had a monthly service scheduled with them and they where always on time, responsive and professional. They always left the house in amazing shape and went above and beyond cleaning elements of the house normally overlooked. Couldn't be happier and will be using them again! Services: Deep clean, General housekeeping
Thisisnta Actualname
Feb 17, 2022
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We used The Maids services for 6+ months but had to stop due to moving away. There was a team of 3 working on our 2 bedroom condo, it took them about an hour to clean windows, countertops, floors, vacuum, and bathrooms. The team was always very professional and courteous. I would recommend them to anyone who is looking for professionals to do personal home-cleaning services, although they are a bit pricey.
Hawaii First Realty Llc
Apr 28, 2019
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I have tolerated this company since 2010. I would not say they have done the great job, since I have to spent 20 minutes each time to do walk-thru for their finished works, area by area, room by room with constant pointing out to the team leader for their missing areas or redo the toilet, wash sink, kitchen counter, floor etc. The team leader was gracious of taking directions to fix. However, It is time to end the relationship, primarily their management style that has totally changed ever since Josh took over with "take it or leave it" attitude.
This all boils down his insistent of annual 6.4% increase. If you are a working class, you should know better what kind of annual increase you received from the company nowadays, I mentioned to him about the most recent Hotel Union strike with settlement of 6% for housekeeper over 4 years period. His reply was we are not Hotel! The saddest thing is the increase was hardly pass on to the cleaning crew of this company that is still paid with the minimum wage.
This all boils down his insistent of annual 6.4% increase. If you are a working class, you should know better what kind of annual increase you received from the company nowadays, I mentioned to him about the most recent Hotel Union strike with settlement of 6% for housekeeper over 4 years period. His reply was we are not Hotel! The saddest thing is the increase was hardly pass on to the cleaning crew of this company that is still paid with the minimum wage.
Dr. Amanda Wilson-Wong
Jun 19, 2018
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This is an edited review. Since my last post I've had a new crew and they have been respectful and skilled. The luck is in the team you get. Dont get one that has 2nd jobs or they will rush and cut corners and bail.
Todd Morgan
Jun 18, 2018
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The Maids is a good company and I am happy with their service. The only thing keeping them from 5 stars is consistency and the feeling I should check their work. They don't intentionally omit areas of the house I just think they work on a tight schedule and maybe it slips if they get behind. Overall, I am happy with this service.
Jon Ishii
Jun 08, 2018
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The Maids are amazing. I really love that because there are 4 people that come and because each of them specialize in a specific cleaning area, they do a better job than someone who does everything themselves. The Maids seem expensive, but that's only because there are 4 of them working at the same time. So naturally, their hourly rate would be around 4 times that of a maid working by themselves.
Each person doesn't have to constantly spend time changing out their cleaning equipment. They go in and focus on their areas of expertise. The result is that your place really does get cleaned better and you don't have to have someone around all day doing it. The one drawback is that you can't have them do your laundry as they won't be around long enough for them to finish the job. I don't think this is a big deal though because I can do my own laundry and don't need to pay someone else to do that. They get in and out very quickly and do a much better, more professional job than I've ever had any other maid service do.
Each person doesn't have to constantly spend time changing out their cleaning equipment. They go in and focus on their areas of expertise. The result is that your place really does get cleaned better and you don't have to have someone around all day doing it. The one drawback is that you can't have them do your laundry as they won't be around long enough for them to finish the job. I don't think this is a big deal though because I can do my own laundry and don't need to pay someone else to do that. They get in and out very quickly and do a much better, more professional job than I've ever had any other maid service do.
David Larsen
May 26, 2018
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The Maids are excellent cleaners and wonderful people. I would recommend them to anyone who wants a clean home. I trust them completely and leave them to their own devices every time. If there are any problems, the Maids take care of them immediately. Aloha, Pam