Business Details
31 Years
experience
Emergency
services
Professional Carpet & Upholstery Cleaning Services
Founded in 1995, Heavenly Touch has established itself as a trusted provider of professional cleaning solutions in the San Jose area. As a family-owned business, we prioritize operational efficiency while consistently exceeding customer expectations through personalized service. Our expertise spans carpet cleaning, upholstery restoration, area rug care, tile and grout maintenance, and natural stone polishing. With a commitment to eco-friendly practices and advanced techniques, we serve both residential and commercial clients across the Bay Area. Our team of certified technicians utilizes industry-leading equipment, including IICRC-approved methods, to deliver thorough, long-lasting results. Over three decades, we have built a reputation for reliability, evidenced by our 4.5+ star ratings on Yelp and recurring clientele.We specialize in addressing complex challenges like pet stains, odor removal, and antique rug preservation while maintaining transparency in pricing and service delivery. Our dedication to quality is reinforced by partnerships with Diamond Certified professionals and the application of Scotchgard protectants to extend the life of treated surfaces. By combining technical expertise with customer-centric values, we ensure every project aligns with our mission of exceeding expectations through meticulous attention to detail and sustainable practices.
Services
Carpet Cleaning
Upholstery Cleaning
Area Rug Cleaning
Tile & Grout Cleaning
Marble Polishing
Concrete Polishing
Pet Stain Removal
Details
- Year established: 1995
Highlights and features
- 30 years of specialized expertise in carpet and upholstery restoration
- Eco-friendly, non-toxic cleaning solutions safe for families and pets
- IICRC-certified technicians with advanced training in stain removal
- 24/7 emergency response for urgent spill and odor situations
- Diamond Certified guarantee of quality and customer satisfaction
Associations and certifications
- Diamond Certified
- IICRC
What people say
Professional service
Excellent stain removal
Competitive pricing
Pet stain specialists
Eco-friendly solutions
Services
Carpet Cleaning
Our 7-step carpet cleaning process combines IICRC-certified methods with eco-friendly solutions to remove deep-seated dirt and stains. Using truck-mounted extraction systems and low-moisture techniques, we achieve faster drying times while preserving carpet warranties. Technicians customize treatments for synthetic and natural fibers, including specialized pet odor elimination. Regular maintenance extends carpet lifespan by preventing fiber degradation from abrasive particles.
Upholstery Cleaning
Professional upholstery cleaning restores furniture appearance while maintaining material integrity. Our steam extraction and dry-cleaning methods safely remove soils from delicate fabrics like silk to durable microfibers. The process includes pre-treatment of high-traffic areas, odor neutralization, and optional Scotchgard protection. Regular maintenance improves indoor air quality by eliminating allergens trapped in fabric fibers.
Area Rug Cleaning
Specialized cleaning for antique and modern area rugs employs controlled TACT (Time, Agitation, Chemical, Temperature) variables to preserve dyes and fibers. Hand-washing techniques protect delicate weaves while power rinsing removes embedded particulates. Services include moth damage repair, fringe restoration, and pH-balanced drying to prevent shrinkage. Pick-up/delivery available for large rugs requiring workshop treatment.
Tile & Grout Cleaning
High-pressure cleaning systems remove grout haze and embedded soils from ceramic, porcelain, and natural stone tiles. Non-acidic cleaners preserve surface finishes while antimicrobial sealers protect against future staining. Technicians address efflorescence in older installations and restore slip-resistant textures in commercial environments. Regular maintenance prevents permanent discoloration from acidic substances.
Marble Polishing
Diamond abrasion technology restores marble's crystalline luster through progressive grinding stages. Honing eliminates etch marks while impregnating sealers protect against acidic spills. Services include travertine filling, granite seam blending, and terrazzo resurfacing. Periodic polishing maintains the material's natural beauty while extending its service life in high-traffic areas.
People
Rodrigo Bejar
Owner/Operator
With 30 years in the cleaning industry, Rodrigo established Heavenly Touch in 1995 after recognizing a need for eco-conscious solutions. He oversees daily operations and technician training, ensuring adherence to IICRC standards. His hands-on approach includes personally handling complex restoration projects and customer service follow-ups.
Questions
What areas do you service?
We serve the entire Bay Area including San Jose, Los Altos, Los Gatos, Saratoga, Mountain View, Palo Alto, and surrounding communities.
Do you offer emergency cleaning services?
Yes, we provide 24/7 emergency response for urgent spill and odor situations with no additional service fees.
How often should carpets be professionally cleaned?
Industry standards recommend annual cleaning, though high-traffic areas or homes with pets may require more frequent maintenance.
Are your cleaning products safe for children and pets?
We exclusively use non-toxic, biodegradable solutions that meet EPA Safer Choice standards for household safety.
Do you guarantee stain removal?
While most stains respond to our treatments, we provide pre-service assessments to identify potential limitations with permanent dyes or fiber damage.
Can you clean upholstered furniture in-place?
Most fabric and leather upholstery can be cleaned on-site using our truck-mounted systems with 90% moisture extraction for faster drying.
Reviews (6)
Katherine
Aug 10, 2022
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They were responsive to my calls. They did an excellent job. I've used them 3 times and referred them to 2 friends. I'm a Realtor and I refer them to my clients. They are the best. I love that they are family owned.
Joyce Hsu
Sep 17, 2021
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James and his crew are amazingly hard workers. They are professional and really polite. I appreciate that James helps set expectation because of his years of experience. He will tell you the truth and explain why floors look they way they do and if things can be fixed. He's worked on my own floors and he's helped a charity that I volunteer at. I always love the end result of his work.
Tswitz
Feb 09, 2021
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James and crew did an awesome job on our old concrete floors. They look great and require minimal maintenance. Note that this doesn't hide imperfections, patches, etc and the look is industrial, but its a very cool way to finish the floors.
Brad Johnson
Dec 20, 2020
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James and his Team did an AMAZING! job on my garage. Its like a mirror on my cement floor. never thought it would be that smooth. Can clean the floor with a dust cloth. love it way better then a epoxy floor
Matthew Shafae
Jun 13, 2020
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Heavenly Touch has polished concrete floors for me at two different sites. Both times the result has far surpassed my expectations. James is a delight to work with--professional, personable, responsive, and reliable. He's also such a pleasure to be around. Their rates are more than reasonable, and the quality of work is top notch.
Manuel DeHeza
Dec 17, 2018
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Got the job done in a timely fashion. Would recommend to others. I had called two of the other companies that have god google ratings but neither of them returned my phone call.
