Business Details
Your Trusted Partner for Customized Cleaning in St. Louis
At Extra Step Cleaning, we specialize in delivering customized residential and commercial cleaning solutions tailored to meet each client's unique preferences. Our dedicated team provides consistent service using the same professionals for every visit, ensuring familiarity with specific requirements including cultural, religious, and medical considerations. We operate without contracts, offer flexible scheduling with 24-hour notice for changes, and maintain full bonding and insurance for client protection.Serving multiple St. Louis counties, our services include regular maintenance cleanings, move-in/move-out preparations, and light-construction cleanup while maintaining strict adherence to safety protocols and professional standards. Our commitment to quality is demonstrated through our 13-year tenure as St. Louis' highest-rated cleaning service on Angie's List, backed by a complete satisfaction guarantee.
Services
House Cleaning
Move-In Cleaning
Move-Out Cleaning
Spring Cleaning
Fall Cleaning
Light-Construction Cleanup
Highlights and features
- We offer contract-free service with flexible scheduling options
- Our consistent cleaning teams learn your specific preferences
- We maintain full bonding and insurance for client protection
- We've been St. Louis' highest-rated cleaning service for 13 years
- We guarantee complete satisfaction with free follow-up corrections
What people say
Highest-rated cleaning company
Thorough job
Amazed at results
Consistent teams
Squeaky clean kitchen
Services
House Cleaning
Our comprehensive house cleaning service customizes cleaning routines to match each client's specific needs and preferences. We offer weekly, bi-weekly, or monthly scheduling options with consistent cleaning teams who become familiar with your home. Our standard service includes dusting, vacuuming, mopping, bathroom sanitization, and kitchen cleaning while accommodating special requests related to cultural, religious, or medical requirements.
Move-In Cleaning
Our deep cleaning service prepares homes for new occupants by thoroughly sanitizing all surfaces and eliminating construction residue. We focus on kitchens, bathrooms, and high-traffic areas while paying special attention to detail work like tile grout and appliance exteriors. This service helps ensure your new home meets your specific cleanliness standards before you begin moving in.
Move-Out Cleaning
Designed to help tenants recover security deposits, our move-out cleaning service includes intensive detailing of kitchens, bathrooms, and living areas. We follow standardized checklists while addressing property-specific concerns like carpet cleaning and wall spot treatment. Our goal is to return the property to its original condition as specified in lease agreements.
Light-Construction Cleanup
This specialized service removes dust and debris following minor renovation projects. We focus on surface cleaning, window sills, and appliance exteriors while avoiding structural modifications. Our team handles post-construction touch-ups to restore living spaces to livable conditions after building activities.
Deep Cleaning
Our deep cleaning service provides comprehensive sanitization of all home areas with special attention to hard-to-reach spaces. We use systematic approaches to eliminate built-up grime from bathrooms, kitchens, and living areas. This service establishes baseline cleanliness levels before implementing regular maintenance schedules.
People
Michele Oswald
Founder & President
Michele Oswald founded Extra Step Cleaning with over 13 years of industry experience, building the company into St. Louis' highest-rated cleaning service. She maintains direct oversight of customer satisfaction and service quality while implementing operational improvements. Her leadership emphasizes personalized service and professional standards.
Questions
What areas do you service?
We serve Mid, West, and South St. Louis counties including Brentwood, Clayton, Ballwin, Chesterfield, and Fenton. Please contact us for specific location confirmation.
Do you require contracts?
No contracts of any kind are required. You can cancel or reschedule with 24-hour notice without penalty.
What cleaning supplies do you use?
We bring our own professional cleaning supplies but can use client-provided products upon request during service visits.
Can you accommodate special cleaning requests?
Yes, we customize cleaning routines to address individual preferences, medical needs, and cultural requirements while following safety protocols.
Are you insured?
We maintain full bonding and insurance coverage for client protection during all service engagements.
What's your satisfaction guarantee policy?
If unsatisfied with any aspect of our service, we'll return promptly to correct issues at no additional charge.
Reviews (4)
Sierra Noelle
Dec 28, 2021
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Refuses to pay employees, tolerates harassment on the job, ***uses dawn and water to clean**** LOL, and directly insults employees after they quit. had to get DOL involved. Edit - DoL is involved. I was refused payment several times and forced to work for free. Photos for reference. another edit: she has now deleted her FB page that had these photos in reviews. DO NOT PATRONIZE.
C. K. Properties
Dec 20, 2021
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We use this cleaning company for all our move in and move outs. They are simply the best and accomodate all our requests. They are very professional and we love their staff. Christy is amazing at doing deep move out cleanings. Highly recommend this company to anyone who is tired of the cookie cutter cleaning companies. They go beyond our expectations.
Michael R.
Nov 29, 2021
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Critical: Professionalism, Quality, Responsiveness, Value The owner Michele is extremely un professional I've politely asked for copies of my check stubs that I have absolutely no access to.
Emily Paul
Aug 26, 2021
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These women are great! So respectful, came in and did great work quickly, made sure I was happy, and they were so efficient! I even recommended them to a friend and she used them as well! And now I'm recommending them to you, the reader of this review! Use Extra Step Cleaning!
