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Maid Sailors Maid Sailors
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12 Years
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Your Trusted NYC Cleaning Partner
Founded by native New Yorkers in 2014, Maid Sailors Cleaning Service revolutionized on-demand home cleaning in NYC. With over 150,000 homes serviced, we combine local expertise with rigorous standards to deliver consistent, high-quality results. Every cleaner undergoes in-person interviews, multi-step training, and background checks, ensuring reliability and professionalism. Our transparent pricing model eliminates hidden fees, offering hourly and flat-rate options for one-time or recurring cleanings. We maintain the highest insurance and bonding standards, providing full liability protection for clients.

Backed by a 100% satisfaction guarantee, we've earned over 650 5-star Google reviews through exceptional service execution. Our comprehensive approach includes standard cleaning, deep cleaning, move-in/move-out services, and specialized green cleaning using non-toxic products. As locally-owned community partners, we support charitable initiatives like Cleaning for a Reason while serving all five NYC boroughs and surrounding areas.
Services
Regular Cleaning Deep Cleaning Move In/Out Office Cleaning Airbnb Cleaning Green Cleaning Organization Laundry UV Disinfection Gift Cards
Details
  • Year established: 2014
Highlights and features
  • Transparent pricing with no hidden fees
  • Rigorously trained and background-checked professionals
  • Instant online booking available 24/7
  • 100% satisfaction guarantee with re-clean promise
  • Eco-friendly cleaning product options available
What people say
Spotless results Professional staff Reliable scheduling Quality guarantee Eco-friendly options
Website
Questions
Do I need to be home during cleaning?
No. Many customers provide access instructions while staying elsewhere. Your preferences can be noted during booking.
Are cleaning supplies included?
Yes. We bring professional-grade supplies and equipment. Special requests for specific products can be accommodated.
Can I book last-minute cleanings?
Same-day availability exists with limited slots. Contact us directly for urgent requests outside standard booking options.
What happens if something breaks?
Our fully insured service covers accidental damage. Report any issues immediately for prompt resolution through our insurance process.
How are cleaners trained?
Every cleaner completes multi-step field training with certified leads, plus ongoing performance reviews ensuring consistent service standards.
Videos
Reviews (29)
Will L.
Jun 28, 2022 Report
I was long overdue for a good cleaning. Lisa was super helpful and nice. My apartment looks brand new. I forgot how nice it is to be in a truly clean apartment. Very easy to book too! Will definitely use them again
David Connor
Jun 15, 2022 Report
The maids were very thorough. I called sort of last-minute because I needed my house cleaned and they squeezed me and really did a thorough clean. A lot more thorough than I expected. The price was fair and they didn't even upcharge for the last-minute nature of it.
Heather C.
Jun 12, 2022 Report
I hired Maid Sailors to clean my two bedroom apartment in Manhattan. They sent Darryl and he did an excellent and thorough job, working diligently throughout his time cleaning. He was friendly and very efficient. I would highly recommend Maid Sailors and I would definitely hire Darryl again. His attention to detail was really excellent.
Ron Griffin
May 29, 2022 Report
I hired them to come out and clean my house. I really like that they showed up on time and actually consulted with me about what to clean and all that.
Jacques Brigitte
May 19, 2022 Report
The maids came out and were awesome. My house looks great because of them and the price was really good for the service I received.
Teddi A.
May 02, 2022 Report
Nivanna did a fantastic job with a deep cleaning! Definitely worth it for an apartment that hadn't been professionally cleaned in a while!
Byford Coll
Apr 22, 2022 Report
So, I called the maids out at the last minute because I was throwing a party and my house was pretty messy. They came out the same day and got my house looking really clean. I actually got a lot of compliments on how clean my house was for the party.
Thomas Costa
Apr 19, 2022 Report
The maids were awesome. Great cleaning, got everything super clean in my house. I could not be happier with the service that they provided on my house.
Edward Lankford
Apr 14, 2022 Report
Great maids that did an amazing job with the cleaning. I would totally use them again if I need to clean my house ever again.
Evelyn L.
Mar 23, 2022 Report
I usually don't write reviews but I'm truly grateful for the thorough cleaning by Maria. My apartment was starting to look like a war zone in the midst of midterms. My roommate and I were both skeptical about hiring a cleaner at first because we've never done this before. We did a quick search and found them on Yelp. The booking process was quick and easy. We were able to schedule a deep cleaning for the next day. Maria's professional attitude really shines through in her work! She made it look so easy to clean hard to reach areas around the apartment. This is our first but definitely not the last time we will be using this cleaning service. Thank you, Maria!
Annie S.
Mar 20, 2022 Report
I've used Maid Sailors a few times. They were very easy to book and flexible about arrival times. The cleaners are thorough and thoughtful. They reorganized my shelves but I could still find everything It was so nice to come home to a clean and fresh-smelling house. Highly recommended!
Shosie T.
Mar 11, 2022 Report
After many months of neglect, my apartment was transformed by a thorough cleaning by Maria C. It's now sparkling! I will definitely use Maid Sailors again.
Mark B.
Mar 09, 2022 Report
I just moved back to NYC after 8 years in LA and although I was assured my apartment would be in "move in condition" it was far from it. We searched on line and Maid Sailors popped up as one of the best companies to offer a cleaning service. We booked with a few days advance notice. The team member that was sent was Nandoro - and she was wonderful. Lovely, pleasant, hard working- She cleaned my apt beautifully! Nandoro wasn't finished until she felt the apartment met her expectations. There is NO hesitation that I will be using your services in the future. Thanks again for sending a terrific Worker! :
Diana Y.
Jan 26, 2022 Report
We've used Maid Sailors in both Jackson Heights and Crown Heights, and been really happy with the service. Most recently in Brooklyn we had James clean our apartment. He arrived promptly, was very detail-oriented, and went above and beyond, doing the best to "make the apartment sparkle" (in his own words).
Stephanie S.
Jan 19, 2022 Report
We will be calling Maid Sailors Cleaning for all our future apartment cleaning! We opted for the deep clean since our apartment needed it and Angela not only did an amazing job, but she was prompt, friendly, and wonderful with our dog! Loved the UV treatment and Angela was super communicative on when our dog could/couldn't be in the room when the UV light was in use.
Larry Wayman
Dec 29, 2021 Report
I love having a maid and the ones here are awesome. They do a super thoroughly clean and always leave my home smelling super clean.
Tania V.
Dec 28, 2021 Report
First time getting a professional cleaning. Was really easy to book online and communicate with the company via text. Happy with the cleaning that was done, will definitely use this service again if not on a regularly scheduled basis. Monica arrived on time for my one bedroom, deep cleaning. My place had been neglected for years and she was able to have all my kitchen appliances shining, removing layers of grease from my stove as well as cleaning the hard to reach places in the bathroom. She was also friendly and accommodating to the fact that I needed to be home. In addition she wore her mask the entire time and never took a break. Thanks Monica!
Janson Tommy
Dec 24, 2021 Report
Super thorough cleaning and the maid was very open to my requests with some furniture I had (don't touch it). Never had any problem using them over the past six months.
Martin H.
Dec 16, 2021 Report
After our strange pandemic year I thought I'd treat my apartment to a deep clean with Maid Sailors. 4.5 hour of glorious scrubbing, dusting and washing from baseboards, oven to windows and blinds, every surface was wiped and sparkling. I really appreciated the effort of their domestic professional who whet to work right away and never stopped! She was a dynamo even to taking the trash out to the basement dumpster.

I insisted I do it, but she smiled and said, "Please let me. I'll drop it off on my way out." It was a great experience. I chose Maid Sailors randomly because they worked on the weekend. Many services do not work weekends. I'm so glad i chose them. I'll be back. After the two years plus that we have have had living and working in our homes, treat yourself to a deep clean from Maid Sailors!
Jennie D.
Dec 14, 2021 Report
My house is gleaming. It is basically 24 hours later, and I am still walking from room to room so thrilled at how shiny, clean, tidy and neat everything is. We are a very rowdy, messy family and I wanted the house to look beautiful for Christmas. Zulieka was amazing--Quiet, confident, hard-working, fast working, for the entire four hours. She was sweet, polite and cheerful and I'm going to ask her back on a weekly basis. Completely fantastic. Thank you, Zulieka.
Eli Pride
Dec 06, 2021 Report
Very thorough cleaners here. So, I used them to clean my apartment before moving out because I wanted to get my security deposit back and know that I cannot clean that well. Well, mission accomplished - I got my security deposit back because the apartment looked brand new after moving out. I don't the landlord even had to clean it after I had it cleaned.
Curtis Jones
Oct 27, 2021 Report
Things are done with superior cleaning tools and eco-friendly products. A good cleaning and they left with a nice aroma.
Mohammad M.
Oct 16, 2021 Report
First time user of Maid Sailors through a friend referral. I had a quite positive experience. The booking website was very user friendly, and I easily booked an appointment for my preference. I had Porchee and she was amazing. She cleaned one bedroom apartment very well and within a reasonable time. She was truly kind. I paid upfront through the website and i had no surprise fees. I'd hire them again.
Apostolos A.
Oct 13, 2021 Report
I was in search of a home cleaning service due to my hectic program with work and came across Maid Sailors and their Services. After contacting their customer support and asking for info regarding the services offered I booked for my 1-Bedroom Apartment and had an added service for my stove which I wanted particular to be cleaned. Cynthia, who was the team member who came for the cleaning, not only arrived promptly but without much direction made my apartment sparkle well within the time that was booked. Cynthia also double-checked to make sure the cleaning was done to my satisfaction before wrapping up.

She provided advice on cleaning matters and suggestions and she added a few personal touches when she was putting things back while cleaning. I highly recommend Maid Sailors and their services and I will be using them, again and again. Take the time to check them out if you're looking for a quality and reliable cleaning service.
Harvey Patterson
Sep 23, 2021 Report
My rooms were in pretty bad shape before their arrival and I was worried it's gonna cost me high. Thankfully they did a fabulous service at a reasonable price. Recommended!
Anthony Weber
Aug 29, 2021 Report
The maids showed up on time with masks on and cleaned our house to a really high level of cleanness. Not much more to it than that they did a good job.
Craig Russell
Jul 23, 2021 Report
Totally convinced with the extremely superb service! This is my first online try and it was a successful one. It was a pleasure to deal with them.
Joseph Z.
Jul 22, 2021 Report
I had Marquita clean my 2 bedroom apartment and she did an amazing job. My bathroom feels especially brighter, and the entire apartment smells fresh and clean. She made sure to reach everything nook and cranny, without a single speck of dust to be found. My only gripe is the fixed price on a 2-bedroom unit. It did not take long to clean my whole apartment (New York apartments aren't very large). But otherwise, I am happy to hired Maid Sailors, especially Marquita.
Joseph B.
Jun 03, 2021 Report
Very helpful service. Staff are always professional, thorough, and courteous. Have used for a few years now, and prefer it to its competitors. Highly recommend.